Posts by Manufacturing Chats

Manufacturing Chats Chatbots vs human chat how artificial intelligence affects website visitors experience With artificial intelligence on the rise, so too is the consumer’s desire for instant gratification. So which software do most website visitors prefer, chatbots or live chat? As businesses look to artificial intelligence to enhance customer service, it is increasingly difficult to…

The Human Element: Treat Your Website Like a Trade Show Booth Manufacturing Chats The Human Element: Treat Your Website Like a Trade Show Booth We’ve been helping companies add a human element to their website for over 17 years. If there is anything we’ve learned, in the B2B sales and marketing environment, one thing remains…

Lead Generation For Manufacturers From a Website Live Chat Strategy Manufacturing Chats Lead generation for manufacturers from a website live chat strategy In a world where website visitors are growing increasingly impatient, manufacturers have the difficult task of selling complex products and services online. What makes website live chat a lead generation strategy worth adopting? For manufacturers,…

4 Ways to Improve Customer Engagement with Live Chat Manufacturing Chats 4 Ways to Improve Customer Engagement with Live Chat Customer engagement is vital to any business. When thinking about customer engagement, you need to go beyond the typical level of service and support many customers have come to expect. Your customers want to feel…

Why Manufacturers Are Hesitant to Try Live Chat Manufacturing Chats Why Manufacturers Are Hesitant to Try Live Chat Although live chat has been around for some time, manufacturers can be reluctant to diverge from the standard way of doing things. What will it take for an old school industry to finally buy-in? Live chat has…